MEIKAIIntroduction
This Privacy Policy describes how MEIKAI LTD ("Meikai", "we", "our", or "us") collects, uses, stores, and protects personal data when you access or use the Meikai website and software platform (the "Service").
Meikai processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable European data protection laws.
1.Data Controller
MEIKAI LTD · Company number: 16607357 · Registered office: 51h Wickham Road, London, England, SE4 1LT
Email: contact@meikai.ai
2.Scope of This Policy
This Policy applies to visitors of https://www.meikai.ai, users of the Meikai platform, and representatives or authorized users of customer companies.
3.Personal Data We Collect
3.1 Data Provided Directly
- Communications sent to Meikai
- Account credentials
- Company name and role
- Professional email address
- Name and surname
3.2 Data Collected Through Use of the Service
- Configuration settings and preferences
- Usage data and feature interactions
- Login and access logs
3.3 Technical and Device Data
- Date and time of access
- Operating system
- Browser and device information
- IP address
3.4 Analytics Data (Google Analytics)
We use Google Analytics (GA4) to analyze website usage. Collected data may include anonymized IP address, pages visited, navigation paths, device and browser data, approximate location, and timestamps. Google Analytics cookies are placed only after your explicit consent.
4.Purposes and Legal Bases of Processing
| Purpose | Legal Basis |
|---|---|
| Website analytics (Google Analytics) | Consent (Article 6(1)(a) GDPR) |
| Account creation and management | Contract performance |
| Service delivery | Contract performance |
| Customer support | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Legal obligations | Legal obligation |
5.AI Processing
The Service uses automated analysis and AI-based systems to generate insights. No automated decision-making producing legal or similarly significant effects is performed.
6.Data Recipients
Personal data may be accessed by authorized Meikai personnel and trusted service providers, including Google LLC for analytics.
7.International Data Transfers
Some data may be transferred outside the EEA, notably to the United States via Google Analytics. Such transfers are governed by appropriate safeguards, including Standard Contractual Clauses and, where applicable, adequacy frameworks.
8.Data Retention
Data is retained only for as long as necessary for the purposes described and in accordance with legal obligations.
9.Data Security
Meikai implements appropriate technical and organizational measures to protect personal data.
10.Your Rights
You have the right to access, rectify, erase, restrict, object to processing, and request data portability. You may withdraw your consent to analytics cookies at any time via cookie settings.
11.Complaints
You may lodge a complaint with a competent supervisory authority, including the CNIL (France).
12.Cookies
Cookies and tracking technologies are used only in accordance with your consent preferences. See the Cookie Policy for details.
13.Changes
This Policy may be updated from time to time. Continued use constitutes acceptance.
14.Contact
Email: contact@meikai.ai · Company: MEIKAI LTD